Frequently asked questions
Can't find what you're looking for? Get in touch and we'll help you out.
Shopping & orders
What do you carry?
Sports cards, TCG (trading card games), Pokémon cards, sleeves, and supplies. If you're not sure we have it, ask — we're a small shop and we know our stock.
Where are you located, and what are your hours?
46882 Dequindre Rd, Shelby Township, MI 48317. Full hours are on our contact page.
Do you ship orders?
Yes — orders placed online ship out to you. Exact delivery timing depends on your location and the shipping option you choose at checkout.
What payment methods do you accept?
Major debit and credit cards, in-store and online.
Can I return or exchange something?
Reach out through our contact page or stop by the shop and we'll sort it out with you.
Do you buy or trade cards?
Bring them by the shop and our team will take a look.
The Gem Club
What is The Gem Club?
The Gem Club. Earn 1 gem per $1 spent, online or in the shop, and cash gems in for real money off. No tiers to chase — see how it works.
How do I join?
Sign up online or in the shop — it only takes a minute, and we'll drop 100 gems on you the moment you do.
How do I redeem my gems?
Open your rewards panel on our site, or ask at the register. Redeem 100 gems for $1 off, 500 for $10 off, 1,500 for $45 off, or 5,000 for $250 off.
Do my gems expire?
Gems expire after 1 year of inactivity, so just keep shopping to keep them active.